Julia Zorzanello Byron, an idealistic industrial designer, switched to software when she saw the opportunity to practice and spread empathic design at IBM. Her first order of business when she arrived was to establish user research across her team. She recently dove back into design, doing UX for IBM’s MobileFirst Platform, and is loving the challenge of ensuring users’ needs manifest in the final product.
©2016, O'Reilly Media, Inc. • (800) 889-8969 or (707) 827-7019 • Monday-Friday 7:30am-5pm PT • All trademarks and registered trademarks appearing on oreilly.com are the property of their respective owners. • firstname.lastname@example.org