Jorge Arango is an information architect with 20 years of experience designing digital products and services. He’s a partner in Futuredraft, the experience design consultancy that solves complex problems using co-creation throughout the design process. He is one of the co-authors of “Information Architecture for the Web and Beyond” the fourth edition of O’Reilly’s celebrated “polar bear” book. Jorge has also served the global UX community as president and director of the Information Architecture Institute.
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