Design the Future
January 19–20, 2016: Training
January 20–22, 2016: Conference
San Francisco, CA
Dan Hon

Dan Hon
Editorial Director, Code for America

Website | @hondanhon

Dan Hon is editorial director at Code for America, where he’s making better digital government that is easy to understand and easy to copy. Dan was previously a creative director at Wieden+Kennedy Portland, cofounder at Six to Start, and COO at Mind Candy. He is a recovered lawyer and writes a newsletter, Things That Have Caught My Attention.

Sessions

1:15pm Thursday, 01/21/2016
The new fundamentals
Location: Generals Residence Dining
Dan Hon (Code for America)
Average rating: ***..
(3.80, 5 ratings)
Empathy is a real business value, and companies ignore it at their peril. Today, we aim to design products and services that genuinely meet real user needs, a new emphasis that relies on understanding and empathizing with users. In this new world, the companies that don't do so stick out like a sore thumb. Dan Hon explains how you can start building a culture of empathy in your organization today. Read more.