Design the Future
January 19–20, 2016: Training
January 20–22, 2016: Conference
San Francisco, CA
Claire Rowland

Claire Rowland
Consultant, Independent


Claire Rowland is an independent UX design, research, and product strategy consultant working on internet of things products and services for mainstream consumers. She is the lead author of Designing Connected Products: UX for the Consumer Internet of Things, published by O’Reilly. Claire has a particular interest in the use of technology in mundane, everyday activities and has worked in UX design and research for mobile, multiplatform, and web services since 1997. Previously, she worked on energy management and home automation services as the service design manager for AlertMe, a connected home platform provider, and was head of research for the London studio of design consultancy Fjord, where she led Fjord’s involvement in the Smarcos EU consortium researching the interusability of interconnected embedded devices and services.


3:45pm Thursday, 01/21/2016
The new fundamentals
Location: Southside Theater
Claire Rowland (Independent)
Average rating: ****.
(4.50, 2 ratings)
Claire Rowland examines how the IoT breaks direct manipulation, the UX convention underpinning most successful consumer interfaces. This creates significant UX challenges. Claire explores how using the IoT is conceptually similar to programming and why that proves a challenge to many consumers. Read more.