Tanya Kraljic covers the fundamentals of voice design by way of voice-enabling an existing mobile interface. Participants will come away with an understanding of the technology underlying spoken language systems, the important aspects of the design process, design artifacts, critical visual and dialogue considerations, and how to design and develop a natural language understanding model. Tanya also covers newly published language design and development tools and their place in the process.
With the explosion of new interfaces in mobile and IoT technology over the past few years, voice has become a primary interaction method, propelling many designers, developers, and product owners to the forefront of the cutting-edge, but often unfamiliar, discipline of voice design and development. The goal of this workshop is to provide participants with the knowledge they need to both capitalize on the opportunities afforded by the latest voice technologies and anticipate and plan for whatever challenges emerge.
Tanya Kraljic is a principal interaction and dialog designer for Nuance Communications. She leads a multidisciplinary team of designers and UX researchers in the strategy and design of speech experiences in mobile, wearable, in-home, and other emerging technologies. Tanya has helped clients from startups to Fortune 100 companies navigate the spaces of natural language technology, conversational design, and predictive intelligence. Prior to joining Nuance, Tanya earned a PhD in psycholinguistics, the psychology of language use.
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