Bots are able to automate human tasks for which there aren’t APIs—like contesting a parking ticket or applying for homeless assistance. Joshua Browder’s DoNotPay bots have sliced through various bureaucracies since late 2015, vastly reducing the effort required to interact with government agencies.
Joshua Browder is the 19-year-old founder and CEO of DoNotPay, a chatbot lawyer that helps people with their legal issues. At the age of 18 (the legal driving age in the UK), he began to receive a large number of parking tickets. Noticing both that these tickets were issued unfairly and the “formulaic nature” in which they could be appealed, Joshua created a chatbot. Since its launch, his site has led to over 175,000 successful appeals and saved UK and New York motorists an estimated $5 million. He has since expanded the website to deal with other legal issues, including homelessness, and ultimately hopes to replace exploitative lawyers with bots. Joshua is actively involved in the intersection of technology and human rights. At the age of 16, he programmed an iPhone application for Freedom House, the oldest human rights organization in the United States. He worked with David J. Kramer, assistant secretary of state for democracy, human rights, and labor, to bypass Chinese censorship and make the Freedom of the World Report available in 155 countries. Joshua is currently studying computer science at Stanford University.
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