For financial institutions, a core opportunity to apply AI is within anti-money laundering (AML) and “know your customer” (KYC) areas of the business. While banks have received incredible benefit by applying AI to monitoring fraudulent transactions, significant opportunities in fighting financial crime lie with automating the highly manual aspects of AML and KYC. Processes such as negative news, beneficial ownership trees, and company entities require the ability to both address highly variable unstructured datasets and provide enterprise controls to ensure quality and provide transparency in to each step of the process.
AI-powered RPA provides a powerful approach for banks to achieve benefits from automation without sacrificing auditability and traceability. Unlike traditional RPA, which focuses on rules-based aspects of interacting with user interfaces, AI-driven RPA greatly extends the capability into decisions on the highly unstructured data such as news articles.
Kyle Hoback walks you through a series of case studies that utilize AI-powered RPA that address AML and KYC.
Kyle Hoback is director of market enablement at WorkFusion, where he’s responsible for partner enablement, sales enablement, and software demonstration, working within the product team but closely tied to the sales, marketing, and professional services teams as well. Kyle has nearly 15 years of consulting and software experience. Previously, he was a consultant with AT Kearney and Booz Allen Hamilton. He’s passionate about helping organizations efficiently collect and utilize the data, information, and knowledge of their organizations. He holds an MSc in information systems from the London School of Economics and a BS in computer science from the University of Nebraska at Omaha.
James is WorkFusion’s Director of Strategic Markets. He focuses on those areas where customers have achieved greatest impact with AI, and where WorkFusion sees greatest opportunity, for example, Anti-Money Laundering.
James is a highly commended business adviser, supporting executives to transform their operations. He helped accelerate WorkFusion’s rapid growth across EMEA, and now has a global role. His recent Intelligent Automation work has involved two of Europe’s top 5 Banks, a top 3 US bank, a top 3 European Teleco, a leading Scandinavian retailer, and one of the world’s leading entertainment streaming companies.
He previously worked in Strategy & Operations at Deloitte, where he was identified as one of the UK’s leading consultants by the Management Consultancies Association. He focused on corporate strategy, innovation initiatives, operating model transformation and digital programmes.
His clients have included a range of global financial institutions and FTSE 100 companies, as well as the UK government, Police and the City of London. James is a fellow of the Adam Smith Institute and read Philosophy, Politics and Economics at the University of Oxford
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