Marc Nehme demonstrates how you can quickly and easily use Watson with CRM solutions like Salesforce and cloud storage solutions like Box to improve and enhance your business processes. With Box enrichments with Watson, everything you store in Box is automatically enriched and organized to increase consumability and searchability of your files. With Next best action with Watson for Salesforce Service Cloud, Watson’s analysis of a case to determine a next best action helps improve agent productivity and process efficiency. With Intelligent lead generation with Watson for Salesforce Sales Cloud, Watson provides intelligent leads to Sales Cloud through a large variety of data sources using machine learning. Join in to learn how to get started.
This session is sponsored by IBM Watson.
Marc Nehme is the chief architect in the Watson Embed organization at IBM, where his primary focus is helping strategic partners achieve significant business value by embedding and scaling Watson solutions across their organizations. Previously, Marc focused his efforts in the Watson Delivery organization, where he drove various customer engagements from concept to production.
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