While expectations for artificial intelligence are sky high across industry and geography, few organizations have mastered integrating the technology into their business processes and offerings, and many who want to don’t fully understand the work that lies ahead. Leading organizations have the opportunity to continue to get smarter, while other companies struggle to catch up, or simply don’t see the need to do so. The implications of this dynamic inform how companies establish competitive advantage and shape value creation in their sectors.
David Kiron shares surprising insights about businesses’ appetite for and approach to AI, drawn from collaborative research conducted by MIT Sloan Management Review and The Boston Consulting Group that surveyed over 2,000 managers in companies around the world.
David Kiron is the executive editor of MIT Sloan Management Review, where he directs the Big Ideas Initiative, a content platform examining macrotrends that are transforming the practice of management. David has coedited two books on economics; coauthored 20+ journal articles and research reports on analytics, sustainability, and digital technology; and written 50+ Harvard Business School case studies. He currently serves as an expert panelist on the Fraunhofer Institute’s Future of Operating Procedures project. David holds a PhD in philosophy from the University of Rochester and a BA from Oberlin College.
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