Conversational interfaces are quickly becoming an essential component of every service and product, but will we ever be able to talk to machines the way we talk to people? Science fiction says yes. However, early experiences leave a lot to be desired.
Brad Abrams explores the latest design and development techniques for building natural language interfaces and draws on the Google Assistant, Actions on Google, and API.AI as examples to explore conversational UI best practices.
Brad Abrams is the group product manager for the Google Assistant platform. Previously, Brad was the product unit manager of the Application Framework team at Microsoft. Brad is the author of several books from Addison-Wesley, including Framework Design Guidelines. He holds a BS in computer science from North Carolina State University.
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