Put AI to work
June 26-27, 2017: Training
June 27-29, 2017: Tutorials & Conference
New York, NY

Building conversational experiences

Cathy Pearl (Google)
4:50pm5:30pm Wednesday, June 28, 2017
Interacting with AI
Location: Murray Hill E/W Level: Intermediate
Secondary topics:  Cloud, Speech and Voice, User interface and experience
Average rating: *....
(1.25, 4 ratings)

Prerequisite Knowledge

  • Experience with UX/UI design and development

What you'll learn

  • Explore the use of natural language understanding for bot development, tools for bot development, VUI best practices, and the future of conversational user interfaces


Conversational interfaces are quickly becoming an essential component of every service and product, but will we ever be able to talk to machines the way we talk to people? Science fiction says yes. However, early experiences leave a lot to be desired.

Brad Abrams explores the latest design and development techniques for building natural language interfaces and draws on the Google Assistant, Actions on Google, and API.AI as examples to explore conversational UI best practices.

Photo of Cathy Pearl

Cathy Pearl


Cathy Pearl is Head of Conversation Design Outreach at Google, and the author of the O’Reilly book, “Designing Voice User Interfaces”. She’s been designing and creating Voice User Interfaces (VUIs) for nearly 20 years and is passionate about helping everyone make the best conversational experiences possible. Past speaking engagements include Cannes Lion International Festival of Creativity, O‚ÄôReilly Bot Day, and TechCrunch Disrupt. Previously, Cathy was VP of User Experience at Sensely, whose virtual nurse avatar helps people stay healthy. She has worked on everything from programming NASA helicopter pilot simulators to designing a conversational iPad app in which Esquire magazine’s style columnist tells users what they should wear on a first date. She has an MS in Computer Science from Indiana University and and BS in Cognitive Science from UC San Diego.

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07/06/2017 11:06am EDT

Hello. I would like to have access to the presentation. Could you share it?