Casey Dugan is the manager of the AI Experience Lab at IBM Research in Cambridge. Her group is an interdiscipinary team made up of designers, engineers, and human-computer interaction (HCI) researchers. They design, build, and study systems at the intersection of HCI and AI, especially human-AI interaction. She has worked in the research areas of social media, analytics and visualization dashboards, human computation and crowdsourcing, and recommender systems since joining IBM. Her projects have ranged from designing meeting rooms of the future to studying #selfiestations, or kiosks for taking selfies at IBM labs around the world. She earned a couple of degrees from MIT and spent two summers interning with the IBM lab. Outside of work, she’s taught chocolate sculpture to teenagers, drinks a lot of Starbucks, and has a big fluffy dog named Lincoln.
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