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Good graphs are extremely powerful tools for communicating quantitative information clearly and accurately. Unfortunately, many of the graphs we see today are poor graphs that confuse, mislead or deceive the reader. These poor graphs often occur because the graph designer is not familiar with principles of effective graphs or because the software used has a poor choice of default settings. We point out some of these graphical mistakes including using unnecessary dimensions, not making the data stand out, making mistakes with scales, showing changes in one dimension by area or volume, and not making your message clear. In most cases very simple changes make the resulting graphs easier for the reader to understand. In addition, we show some common mistakes with tables. We end with some useful little-known graph forms that communicate the data more clearly than the everyday graphs that are more commonly used.
Naomi B. Robbins is the author of Creating More Effective Graphs, published by John Wiley (2005). She is a consultant, keynote speaker, and seminar leader who specializes in the graphical display of data. She trains employees of corporations and organizations on the effective presentation of data with customized programs. She also reviews documents and presentations for clients, suggesting improvements or alternative presentations as appropriate. Naomi received her Ph.D. in mathematical statistics from Columbia University, M.A. from Cornell University, and A.B. from Bryn Mawr College. She had a long career at Bell Laboratories before forming NBR, her consulting practice.
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