How Not to Build a Service
Location: Saal Maritim A
In building the RM-Manage service, we experienced problems of all types:
- Not invented here: building unnecessary technology instead of using standard technology
- The customer as a trained poodle: making the customer jump through hoops just to use the service
- Inappropriate technology: using the wrong tool for the job
- Know your target market: enterprise systems management + $40/month customer = disaster
- Failure to leverage Ruby’s strengths: not a single yield in the entire code base!
We’ve spent the last 6 months fixing these issues. This talk will examine these problems and what we did to fix them.
Mike built his first open source application in 1995 using C and Win32. He’s a member of the Apache Project and recently starting working with Ruby and Rails professionally after a decade in the J2EE world. He has a Masters in Computer Science and races his motorcycle in his spare time.