Request tracker conference sessions

1:30pm–5:00pm Monday, 07/16/2012
Kevin Falcone (Best Practical Solutions), Alex Vandiver (Best Practical Solutions)
Presentation: external link
Request Tracker (RT) is an enterprise-grade ticketing system. It’s designed to help your organization track what needs to get done and what still needs doing. From basic customer service to advanced back-office workflows, RT is flexible enough to keep your processes smooth and effective.


For information on exhibition and sponsorship opportunities at the conference, contact Sharon Cordesse at (707) 827-7065 or

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