• Microsoft
  • Nebula
  • Google
  • SugarCRM
  • Facebook
  • HP
  • Intel
  • Rackspace Hosting
  • WSO2
  • Alfresco
  • BlackBerry
  • Dell
  • eBay
  • Heroku
  • InfiniteGraph
  • JBoss
  • LeaseWeb
  • Liferay
  • Media Temple, Inc.
  • OpenShift
  • Oracle
  • Percona
  • Puppet Labs
  • Qualcomm Innovation Center, Inc.
  • Rentrak
  • Silicon Mechanics
  • SoftLayer Technologies, Inc.
  • SourceGear
  • Urban Airship
  • Vertica
  • VMware
  • (mt) Media Temple, Inc.

Sponsorship Opportunities

For information on exhibition and sponsorship opportunities at the convention, contact Sharon Cordesse at scordesse@oreilly.com

Download the OSCON Sponsor/Exhibitor Prospectus

Contact Us

View a complete list of OSCON contacts

A New Era Of Community Management

Location: E145
Average rating: ****.
(4.36, 14 ratings)

In this new talk from Jono Bacon, the Ubuntu Community Manager, author of The Art Of Community, and founder of the Community Leadership Summit, he discusses the changing state of community management, and what opportunities and challenges lay ahead for this young science.

Bacon will cover the history of community management, it’s early leaders and innovations, and how the science of understand and growing collaborative behaviour is solidifying and changing with the advent of new technologies, social norms, and cultural challenges. Bacon will also cover the direct business opportunities for harnessing this new science, and some of the risks and pitfalls associated with it.

If you are interested in community, community management or harnessing community in your project or business, be sure to attend this session.

Photo of Jono Bacon

Jono Bacon


Jono Bacon is a leading community manager, speaker, and author. He is Director of Community at GitHub and previously led community at Canonical and XPRIZE.

Bacon is a prominent author and speaker on community management and best practice, and wrote the best-selling The Art of Community (O’Reilly), is the founder of the primary annual conference for community managers and leaders, the Community Leadership Summit, founder of the Community Leadership Forum, and is a regular keynote speaker at events about community management, leadership, and best practice. He also writes columns for Forbes and opensource.com.

Bacon has provided community management consultancy for both internal and external communities for a range of organizations. This includes Deutsche Bank, Intel, SAP, Sony Mobile, Samsung, Open Compute Project, IBM, Dyson, Mozilla, National Finishing Contractors Association, AlienVault, and others. He holds advisory positions at AlienVault, Open Networking Foundation, and Open Cloud Consortium.
In addition to The Art of Community, Bacon is a columnist for Forbes and opensource.com, author of Dealing with Disrespect, and co-authored Linux Desktop Hacks (O’Reilly), Official Ubuntu Book (Prentice Hall), and Practical PHP and MySQL (Prentice Hall). Bacon has written over 500 articles across 12 different publications. He writes regularly for a range of magazines.

Bacon was the co-founder of the popular LugRadio podcast, which ran for four years with 2million+ downloads and 15,000 listeners, as well as spawning five live events in both the UK and the USA, and co-founded the Shot Of Jaq podcast. He co-founded the Bad Voltage podcast, a popular show about technology, Open Source, politics, and more. He founded the Creative Commons music projects Severed Fifth and Chimp Foot, and is also the founder of the Ubuntu Accomplishments, Jokosher, Acire, Python Snippets, and Lernid software projects.

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Picture of Bryan Smith
Bryan Smith
08/11/2011 12:52pm PDT

I have a copy of Art of Community that I had Jono sign at Community Leadership Summit 2010. There were so many questions generated from him material that the session spilled over, yet hardly anyone left. A lot of his material is before its time as many companies in the tech sector are just now understanding how to facilitate and utilize Community Managers.

Great job Jono

Picture of Michael Downey
Michael Downey
07/27/2011 11:18pm PDT

@Casey (and others) the book is available electronically under Creative Commons here: www.artofcommunityonline.org

Casey Taylor
07/27/2011 7:13pm PDT

This has been one of my favorite conferences and it has really inspired me. I really wish I could have got a copy of his book.