Outsourcing database infrastructure support currently features at the top of Gartner Group’s hype cycle, on the Peak of Inflated Expectations. Up next is the Trough of Disillusionment. Skip the trough by learning from our experiences, good and bad, to fast-forward straight to the Plateau of Productivity to reap the benefits of an informed decision. This presentation outlines the typical and costly mistakes organizations make when outsourcing their database infrastructure support – a recipe for disaster that guarantees the failure of these initiatives. Learn how to avoid these mistakes by using our best practices for setting the right expectations, establishing proper working communication channels, partnering with your vendor, and more.
Paul Vallée is the Founder and Executive Chairman of Pythian, the leading database, applications and systems infrastructure management and consulting firm.
Since 1997, he has guided and overseen the growth of Pythian into a world leader, with a global footprint and a lengthy roster of marquee resources and customers. Before launching Pythian, Paul worked as a database management consultant, contributing his expertise to various companies across North America. Paul has worked extensively on complex data environments and ERP implementations, and has pioneered the adaptation of supply management techniques to enterprise database management.
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